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Salon Policies

CANCELLATIONS:

We understand that sometimes you need to change your schedule.  We kindly ask that you give us a 24-hour notice if you must cancel an appointment. Cancellations made less than 24 hours in advance will be charged $25 to $50 for the time of services booked.  Any no shows will be charged 100% of the services booked.

 

 

Deposits:

For speciality services such as extensions or a keratin service a 50% deposit is required to confirm the appointment. Deposits can be paid with cash, check or credit card and the amount charged will be applied toward the services on the day of your appointment. Clients must follow our Cancellation Policy to cancel or reschedule. All deposits are non-refundable.

 

 

GUARANTEE:

Although we do not give cash refunds, all services have a limited time guarantee. If for any reason you are not satisfied, the service you received will be redone at no expense! All product and tool sales are final sales.

 

 

OUR CONCERNS ARE FOR THE SAFETY OF YOUR CHILDREN:

We understand how challenging it is finding time to spend on yourself. We also understand that your "me time" does not always align with your hair appointments.  However, our policy strictly prohibits children not receiving a service in the salon.  In the event you must bring a young child into the salon, please provide proper supervision for them in the form of an additional caretaker. Unfortunately, the salon cannot provide childcare services.  Also, young children in carriers/strollers may not be placed near the service areas or held in the lap.  We kindly request ONLY those receiving services be present in the service areas. Older children (12+), capable of sitting quietly and unsupervised, may wait in the provided seating area.  While this policy helps ensure that all guests enjoy a relaxing salon experience, it was created with your child's safety in mind.  Our salon is not child proof.  Sharp implements, hot styling tools, chemicals and a busy, congested area make for a potentially dangerous environment for young children.  Owens Hudson Salon stylists and staff are dedicated to providing each of our guests with the highest level of services possible.
We greatly appreciate your compliance with our Child Safety Policy

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